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Better Business, Better Life – Issue 125
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Gosh, I can’t believe two weeks have gone by AGAIN. And now we’re into my birthday month—yay!!
That also means we’re 8 months into the year & almost halfway through our financial year in New Zealand.
I don’t know about you, but that time has just flown by for me.
And I am pleased to say that this year has been the best year yet for me, getting my #3 Leadership Ability right.
What is that you ask? It’s Prediction.
BUSINESS TOOLS & REAL-LIFE LESSONS
Good People Turning Bad…
For the first time in a couple of years, I am spot on with my predictions for the business halfway through the year.
I am a fast speaker but a slow learner. It took me two years to realise that I wasn’t superwoman & couldn’t do 7-8 rocks each quarter. Every quarter, I would set 7-8 rocks for myself (not including the rocks for others in the team) & achieve 3 or 4 of them.
I finally got it – my capacity is only 3-4 rocks each quarter. 😊
It’s taken me almost as long to learn to be realistic in my revenue & profit predictions.
I am naturally a Visionary, so I am always super optimistic about what we can achieve. And I don’t get too worried if we don’t achieve it.
But that’s not good for the business!
Overestimating your Revenue can have serious implications for the business, just as underestimating can.
That’s why Prediction is one of the 5 Leadership Abilities we teach our EOS businesses to help them break through when they hit the ceiling.
You can start to see why reviewing your results every 90 days is important – it gives you a chance to learn. And with a bit of luck, you will learn a bit more quickly than me!
So, did I adjust the business down to go backwards? After all, we are in a recession, right?
Absolutely not!
I just realised that 45% growth probably wasn’t realistic & so I adjusted it for these last two quarters to be 35%… And we came in at 36%, so that’s pretty good.
I have also nailed all my rocks each quarter because I only set 4 for me.
PS: Please know that Visionaries don’t usually get rocks, but although I am naturally a Visionary, I do have very high Integrator scores, so I know I can do at least 3 each quarter if they’re right-sized.
Now, those results are just for our EOS business. We’ve just launched our Fractional Integrator Business, Integrated Executives, and it looks like that, too, will reach our predictions for the next quarter.
Our other business seems to be getting there too.
I think I’m getting good at this. 😊
You will also see that all my EOS clients are having good years, so it’s great to see that EOS works.
Anyway, this newsletter isn’t about results; it’s about the things that create the results…
And that’s your people!
I have been listening to the People book over & over & over on Audible because I just love the examples in it of how to build an intentional culture.
It has reignited my passion for People & Culture.
Which is why I love the main article shared this week that is written by Jim Coyle. It tells the story of “Ashley” & how she was almost fired but turned into a shining star of an employee.
It spoke to me because I have been using one of our EOS tools, The People Analyzer, a lot with clients recently, maybe because of my focus on Intentional Culture.
What Jim shares in his article is what I see in many of our businesses, as well as our EOS client’s businesses.
Sometimes, the wrong person isn’t the wrong person at all. They’re just a good person in a bad system, which makes them appear to be the wrong person.
Imagine you think you’re having a people issue, but when you run the People Analyzer, you realise that the system, or even you as the leader, are actually the problem.
That’s what I love about the People Analyzer.
When you think you have a wrong person, run the People Analyzer.
Remember that a ‘+/-‘ is your responsibility as the Leader & Manager to get back up to a +.
And are they only a ‘+/-‘ because they’re in a terrible system, or are they in the wrong seat & struggling (do they truly GWC it?) or is it that you haven’t given them the time & resources that they need.
There are so many reasons why a person might have a +/- & it’s not always about them.
Answer it honestly, and you might see that there’s something you need to do to get that person back to being a superstar.
It’s only true ‘-‘ in any of the values, which means you have a square peg in a round hole from a cultural perspective.
We’ve run this tool several times over the last couple of months with various clients & the results have rarely been a truly wrong person.
If you want to find out more about the People Anlayzer & building an intentional culture, feel free to respond to this email or send me a text at +64 21 332 007 or +61 420 855 405. I’d be happy to help!
PS: My birthday is the 21st of August. All cards, texts, emails, and phone calls are welcome—I love birthdays!
LINKS TO USEFUL STUFF
This section gives you quick access to 9 links - to articles, blogs, podcasts & stuff that will help you to create a better business & lead a better life.
Better Business Articles
Good People in a Bad System Look Like Bad People
Learn how a system can make your people appear different.
Too Many Business Goals Is a Very Bad Thing
Learn why having fewer goals is better for your business success.
Podcasts to Listen to
Relationships, Delegation, and Strategic Wisdom
Delegate your people effectively for strategic growth.
Embracing Your Differences with Adam Harris
Transform your differences and turn it into an advantage.
Get Results and Take Control of Your Life
Reclaim control of your life with Blaine Oelkers to get better.
Better Life Articles
Why Taking Care of Your Well-Being Helps Others
Prioritise yourself to better support and help others.
How to Break Bad Habits to Achieve a Healthy Lifestyle
Transform bad habits to embrace a healthier lifestyle.
MEET OUR TEAM
In this section, I introduce the team & our Trusted Partners.
And for my trusted partner this week, I’m thrilled to introduce Caro McCourtie, a distinguished business coach and digital entrepreneur with over 30 years of global experience.
Caro’s remarkable career spans senior corporate roles, business ownership, and impactful leadership coaching. Her unique blend of empathy and results-driven strategies has empowered clients worldwide, including major firms like SwissRe and Saatchi. With a focus on authentic leadership and personal growth, Caro brings invaluable insights and energy to her coaching, making her a standout figure in the industry!
How do you help people?
I love to help people be the leaders they want to be. Whether you’re a senior corporate, own your own business, or are an entrepreneur.
I advocate authentic leadership, where you lead your team with honesty, integrity and sincerity, reflecting your personal and company values to achieve the desired business outcomes. Being authentic as a leader feels better and gets better results from those around you.
Why did you get into what you are doing?
Back when I was in a corporate leadership role, I observed how colleagues would open up to me about their professional challenges. These were people others would see as success stories.
Sadly, many were very unhappy in their roles. I started down the post-grad psychology route and realised my passion was helping people move forward, more than healing the past.
I wanted to help people in the business world, a world I understood first-hand. I wanted to help them discover and implement solutions in a way that leveraged their strengths and values while delivering measurable business results because we feel happier when we’re being our true selves. I’ve long been a champion of authentic leadership. I achieved my formal executive & leadership coaching qualifications via a 2 year US coaching program.
What do you love about it?
I love results and get most excited seeing my clients achieve their desired outcomes. I see them make the changes and implement the leadership strategies that transform their results, and the cherry on top is that they do so in a way that reflects who they are. I’m not a fan of people trying to ‘square peg/round hole’ themselves or following a one-dimensional leadership doctrine. We are not one size fits all. Being an authentic leader and achieving outstanding business results are NOT mutually exclusive.
What do you do in your spare time, pursuing other passions?
My passions are exercise via resistance training, strength yoga, and daily walks, which are all the more enjoyable when it involves catching up with a friend. I love French bubbles and fine wines, with a ‘dirty little secret’ being my love of package chips with a glass of chardonnay on ‘hump’ day. I adore my family, my fur children, and my friends.
Tell us something that very few people know about you.
What I’m very open about sharing is that I’m freshly out the other side of 13 months of active treatment for breast cancer. I created 4 tenets to get through this major life challenge:
- Feel no shame – about the changes to my body to my life during this time.
- Say yes to everything – support from my medical team, family, friends, clinical support services.
- Find the joy – in a crappy situation, find and follow the light.
- Celebrate Milestones – bringing me one step closer to being cancer-free, and also celebrations are fun!
These tenets also hold true for everyday life. I’m very happy and grateful to be alive. I certainly am not going to put energy into sweating the small stuff, crying over spilt milk, holding onto negativity or engaging with people or situations where I’m not treated with respect and kindness. Guess what?! We don’t need to go through a major health challenge to live to this!
FIND OF THE WEEK
This week, it isn’t a piece of software, an app or a new toy.
It’s an old tool that I am finding love with again.
I raved about it in the opening article & it’s the EOS People Analyzer.
It’s the perfect tool to take all of the emotion out of your potential people issues.
You can watch our EOS Visionary, Mark O’Donnell, talking you through it, just click down on the button below.
And you can download the tool here.
We are here to help you live a better life by creating a better business. We are real-life business owners with years of experience & a strong desire to make a huge difference to the lives of entrepreneurs.
If anything here resonates with you or you would like our help, then please get in contact. Just reply to this newsletter & let us know who you would like to speak to…. Or visit our webpage & contact any of our team from their own pages.
If you know someone who would benefit from reading this, then please forward it onto them. 💖
NEED HELP?
If you’d like to learn more about any of these tools or would like to find out how I can help you achieve a better life through creating a better business, then book a free Discovery Call with me.
We’ll talk about what you want to get from your business & your life & come up with a plan to do that!
Debra Chantry-Taylor
Certified EOS Implementer | Accredited Family Business Advisor | Entrepreneurial Leadership & Business Coach | Speaker & Workshop Facilitator